How much does shipping cost?
Shipping is on us if you spend over $65 (before taxes) and after any promo codes have been applied. For orders $65 or less, shipping fees are based on your location and the weight of your order.
We know our shipping rates are on the higher side and are working to get lower shipping, so please check back. In the meantime, we recommend using our Store Locator (https://www.lundberg.com/pages/where-to-buy) to find our products in your neighborhood.
Who is your shipper and where do you ship to?
All orders are shipped via UPS and currently we can only ship to addresses within the 48 contiguous US. While we wish could deliver our rice-tastic products to all homes, we’re sorry that we are unable to ship to Alaska, Hawaii, other US territories, Canada or orders that contain APO, FPO, DPO, or AE addresses.
If you are in those areas, we recommend using our Store Locator (https://www.lundberg.com/pages/where-to-buy) to find our products in your neighborhood.
When will my order be processed and how long does shipping take?
All orders are typically shipped within 1 TO 2 BUSINESS days (excluding weekends and holidays). We'll send you a shipping confirmation email once your order is on the way and once it ships it will arrive within 2 TO 8 BUSINESS days.
How can I track my order?
When your order ships, we’ll send you an email with your tracking information. Please use the link provided in your email to check your order status at any time.
For larger orders that are sent in multiple boxes, the shipments may arrive on different days. Please be sure to check the individual tracking info for each shipment.
Can I change or cancel an order I’ve already placed?
Unfortunately, no. Since we move fast to process and ship your order, we aren't able to change or cancel it.
Why Am I Seeing A Duplicate Charge?
When checking out through our site, your bank may show a temporary authorization alongside your actual charge. Only one will finalize—the extra pending charge will disappear automatically (usually within 1-3 business days).
For order or shipping issues, please refer to our Shipping Issues and Wrong or Missing Items article.